Customer Success Stories
Concur's customers come from diverse industries and represent some of the most successful names in their respective fields. International organizations with thousands of employees and companies with less than 50 users all rely on Concur for powerful and easy-to-use Employee Spend Management solutions. From Fortune 500 leaders like AT&T and Dell to smaller – but no less innovative – leaders such as Crown Petroleum, companies worldwide are meeting and exceeding their Employee Spend Management goals using Concur solutions.
The following case studies illuminate the many ways in which Concur is helping customers increase business productivity with on-demand services that reduce costs, increase compliance and most importantly realize ROI.
Accredited Home
San Diego based Accredited Home Lenders is a perfect example of a company that turned to automation to help them manage employee expense reports within a highly dynamic business environment.
Airbus North America Holdings
With over 500 employees spread across the U.S. the majority of which conduct extensive business travel it's critical that the Airbus North American operation provides business services to match the global needs of their traveling employees.
Applera
"T&E expense reimbursement represents a significant line item on our balance sheet and we recognized that automating this process would save time and money," says Bob Mendence, project manager for Applera Corporation.
Cable & Wireless
As a leading global supplier of data and Internet solutions, Cable & Wireless was determined to identify and concentrate on operational areas that could be streamlined.
CASE Corporation
Concur Expense standardization at CASE has involved integration with many systems - their PCs, server, e-mail system, and Dun & Bradstreet E Series payroll software. Concur has been there every step of the way.
Chubb Corporation
A comparison of Chubb's U.S. travel spend the year after implementing Concur Cliqbook Travel showed that fixed travel expenses dropped 136% and the average transaction fee was down 15%, while air volume increased 3% and total transactions were up 26%.
Combest
While Combest presents world-class technology tools to their customers the technology their own employees used was extremely outdated, specifically their travel and expense reporting solution.
Crown Corporation
An employer for more than 3,000 people across eight states, Crown Central was in search of an affordable, automated T&E expense management solution that was robust enough to meet its current needs yet flexible enough to accommodate future growth.
DoubleClick
Thanks to Concur Expense, a Web-based travel and entertainment (T&E) expense management solution from Concur Technologies, DoubleClick's employees are filing their expense reports easily and receiving their travel expense reimbursements quickly.
Eaton Corporation
In an attempt to maximize the Company's cash flow, reduce costs, and increase efficiencies, Eaton decided they would need to automate their T&E expense management process.
Intershop Communications
Concur's expense reporting service allowed Intershop to keep its valuable IT resources focused on its core business, rather than distracting the company with a T&E expense management infrastructure project.
JCPenney
To evaluate potential solutions for automating and standardizing these travel expense management processes, the company formed a cross-functional project team. The team selected Concur Expense, not only for its successful track record in automating travel expense management, but also for its intranet capabilities.
National Magazine
During their first year of using Concur Expense Service Pro, The National Magazine Company has saved over £100,000.
Ocean Spray
As a result of deploying Concur Expense Service Pro, Ocean Spray removed redundant processes in their accounts payable department, eliminated inter-office mail and out-of-office mail related to expense reports, and determined that they have already avoided hiring additional staff to handle increased expense reports.
Texas Instruments
Prior to implementing Concur Expense, Texas Instruments, the world leader in digital signal processing and analog technologies, was mired in a complex, paper-based expense reporting process.